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General Conditions
of Use

Welcome to «Doctor World». By accessing or using the services provided by «Doctor World» (“the Platform”), you agree to comply with and be bound by the following General Conditions of Use (“Terms”). Please read these Terms carefully before using the Platform. If you do not agree with these Terms, please do not use the Platform.

Last Updated: 09. 09. 2024


1. Acceptance of Terms

By registering for, accessing, or using «Doctor World», you confirm that you are at least 18 years old or the age of majority in your jurisdiction, and you agree to be legally bound by these Terms, as well as our Privacy Policy and any other policies referenced herein.


2. Description of Services

«Doctor World» provides a platform that connects users (“Patients”) with licensed medical professionals (“Providers”) for the purposes of online medical consultations and other medical services. The services offered may include, but are not limited to:

  • Online video or text consultations with medical professionals.
  • Prescription services, where legally permissible.
  • Access to medical advice, content, and resources.
  • Other health-related services as may be made available from time to time.

3. Medical Disclaimers

  • No Doctor-Patient Relationship: Use of the Platform does not create a doctor-patient relationship between you and any Providers. All consultations and advice are intended for informational purposes only and do not replace the need for an in-person medical consultation or emergency services.
  • Not for Emergencies: «Doctor World» is not suitable for handling medical emergencies. In the event of an emergency, please contact local emergency services immediately.
  • Accuracy of Information: While we strive to provide accurate and up-to-date information, «Doctor World» makes no representations or warranties regarding the reliability, completeness, or accuracy of any content or services provided on the Platform.

4. User Obligations and Responsibilities

By using «Doctor World», you agree:

  • To provide accurate, current, and complete information during registration and use of the Platform.
  • Not to use the Platform for any unlawful or prohibited purposes.
  • To comply with all applicable laws and regulations, including those related to healthcare and privacy.
  • Not to impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Not to post, upload, or transmit any content that is offensive, defamatory, fraudulent, or otherwise harmful to others.

5. Registration and Account Security

To use certain features of the Platform, you must create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify «Doctor World» immediately of any unauthorized use of your account or any other breach of security.


6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Platform, you consent to the collection and use of your information in accordance with our Privacy Policy. We comply with GDPR.


7. Payment and Billing

Certain services on «Doctor World» may require payment. By providing payment information, you represent and warrant that you are authorized to use the designated payment method. You agree to pay all fees or charges incurred in connection with your use of the Platform at the rates in effect when the charges were incurred.


8. Termination and Suspension

«Doctor World» reserves the right to suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including but not limited to a violation of these Terms, non-payment, or fraudulent activity.


9. Limitation of Liability

To the fullest extent permitted by applicable law, «Doctor World», its affiliates, and its providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Platform.
  • Any conduct or content of any third party on the Platform.
  • Any content obtained from the Platform.
  • Unauthorized access, use, or alteration of your transmissions or content.

10. Indemnification

You agree to indemnify and hold «Doctor World», its affiliates, and its providers harmless from any claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any rights of another.


11. Modifications to the Terms

«Doctor World» reserves the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on the Platform. Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in [Jurisdiction].


13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Email: support@doctorworld.com
Phone: +48 736 382 720

By using «Doctor World», you acknowledge that you have read, understood, and agree to be bound by these General Conditions of Use.